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Brad's Blog

11 Leadership Lessons From Undercover Boss

One of my favorite television shows is Undercover Boss. If you haven't seen it, it's about major companies such as SubwayMoe's, and Popeye's whose CEO's step out of their positions and, in disguise, work side by side their employees. When the CEO's  step out from behind their desks and into the real world of their employees, they discover their employees are real people with hurts, pains, problems, struggles, challenges, abilities, goals, and dreams from which they are so often shielded. They begin to see their employees as valued people, rather than as property to produce a certain outcome or profit.  This experience has a profound affect on the company and the CEO's. They come away changed bosses and, more importantly, changed people. These changes are seen in how they lead their companies going forward.

There are many leadership lessons that can be learned and applied from Undercover Boss which can revolution a company, organization, church, or team. Here are 11 of those lessons.


1. See Your Employees As People Not Property.


2. Step Down From Your World And Into Theirs.


3. Find Out What Is Going On In The Lives Of Your Employees (their hurts, pain, desires, dreams, challenges, etc...)


4. Listen To the Cares, Concerns, And Complaints Of Your Employees.


5. Show Genuine Care For Your Employees.


6. Have Empathy For Your Employees.


7. Be Willing To Learn From Your Employees.


8. Value Your Employees.


9. Make Changes That Make A Difference In The Lives Of Your Employees.


10. Do Something Special For Your Employees.


11. Realize The Potential Within Your Employees.


By implementing these 11 leaderships lessons into your leadership style, you will revolutionize your company, organization, or team.



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