By developing the art of listening to those you lead, those you lead will accomplish more. Here are five ways to listen to those you lead.
1. Listen To Their Concepts
Those you lead have great ideas of how to make improvements and advance the organization. If we create an open environment of listening to those we lead, we will find many new ideas to improve the organization.
2. Listen To Their Concerns
Those we lead have worries about their own lives and the organization. By listening to their concerns, we will discover what is bothering them personally and professionally. By listening to their personal concerns, we learn they are people, too. By listening to their professional concerns, we learn about some things we had not seen before.
3. Listen To Their Complaints
As leaders, we must resist the temptation to reject complaints as just being negative. Complaints are one of the best ways to learn about problems that may actually exist in the organization that we had no idea existed. These complaints become opportunities to make needed adjustments and improvements.
4. Listen To Their Corrections
Those we lead may be very familiar with a problem within the organization and may already have an idea to correct it. By listening, we discover a problem and solution all at the same time!
5. Listen To Their Cares
Those we lead care about something specific in the organization. They have a passion about specific areas. By listening, we discover what their passions are and can then place them in those areas to help take those areas to another level.
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